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An unpaid 140 EUR invoice becomes four instalments of 35 EUR; Mia discloses she is an AI and offers a human handover

1:51 German Payment reminder Scripted demo

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What changed in this call

  • Overdue €140 invoice split into four €35 instalments
  • AI disclosure given when the customer asks
  • Human handover offered and declined
  • Payment plan emailed for confirmation

Listen for

  • • The soft opener that avoids a defensive reaction
  • • How Mia adapts the plan when the customer says they lost their job
  • • The clear AI disclosure and human handover offer

Want to check out demos in other languages?

We have calls in German, Portuguese, Italian and English.

Instalment rose from 95 to 110 EUR; Birgit explains the 3,200 kWh reading and closes a 12-month renewal with a 10% loyalty bonus

Instalment rose from 95 to 110 EUR; Birgit explains the 3,200 kWh reading and closes a 12-month renewal with a 10% loyalty bonus

A German utility customer calls because her monthly instalment jumped. Birgit walks her through the new annual consumption estimate, then offers a loyalty renewal.

Overdue 58,65 EUR invoice from 15 February; customer commits to pay promptly

Overdue 58,65 EUR invoice from 15 February; customer commits to pay promptly

Mia calls a Portuguese utility customer about a €58.65 invoice from 15 February. The customer agrees to pay promptly.

22,90 EUR August invoice past its 2 September due date; customer confirms payment by the weekend

22,90 EUR August invoice past its 2 September due date; customer confirms payment by the weekend

Maria calls an Italian utility customer about a €22.90 August invoice that is past its 2 September due date. The customer confirms payment by the weekend.

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